Why does ChatGPT forget what I told it?

Each new chat starts nearly fresh, its memory saves only a few notes, and very long chats drop older parts. Users have also reported memory suddenly breaking.

Can I see what my assistant remembers?

Yes. Just ask it what it has written down about you, and tell it what to change or forget.

Does it remember between texts and emails?

Yes. It's the same assistant whether you text or email it, with the same notes.

How to get an AI to remember you between conversations

Starting every AI chat from scratch is tiring. Here's why chat apps forget, what helps, and how to use an assistant that remembers you like a person would.

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Why most AI assistants struggle with this

Most chat apps start each new conversation nearly fresh. Their memory features save a few notes about you, not the history of your work. Long chats have their own problem: past a certain length, older parts are summed up or dropped, so details fall out even in the middle of a conversation.

When memory does work, it can still break. On the OpenAI forum, a user reported that ChatGPT suddenly forgot all past conversations it used to recall. TechCrunch reported in August 2026 that Claude's chat and its Cowork mode didn't share memory until Anthropic merged them, so people had to re-explain their projects.

On Reddit, people who aren't technical describe the same frustration, and the usual advice is to keep your own notes file and paste it into every new chat. That works, but it's you doing the remembering.

What you need

Nothing special. A phone or an email address to sign up with, and a few minutes to tell your assistant about yourself.

It helps to think for a moment about what you find yourself repeating to AI tools now: your job, your family, the people you work with, how you like things written. That's what to tell it first.

Step by step

Sign up and keep one thread
Sign up at the sign-up page with your email and mobile number, then text it. There's one conversation with your assistant, not a pile of separate chats, so there's nothing to keep track of.
Tell it about yourself once
A few things to remember: I run a small landscaping business with two crews. My wife is Ann. I don't take calls before 9. My accountant is Dave at Hill & Co.
Tell it what a new assistant would need to know on their first day: your work, the people you deal with, your preferences. It keeps notes between jobs.
Correct it when it's wrong
Small correction: the crews don't work Saturdays any more, only weekdays.
Things change. When they do, just say so, the way you'd tell a person. It updates its notes.
Ask what it knows
What do you have written down about my business?
You can ask it what it remembers at any time. It's a good check, and a quick way to fix anything that's out of date.
Text or email, it's the same assistant
You can text it from your phone in the morning and email it from your computer in the afternoon. It's one assistant with one set of notes, so you don't have to start again when you switch.
Let it build on past jobs
Because it keeps notes, a job from last month carries into this one. "Same as last time" means something to it, and so does "the plumber we used in spring".

Tips from doing this a lot

Put the important things in one early message: names, places, preferences and things to avoid.
If something is sensitive and you don't want it kept, say so.
With an ordinary chat app, keep a short notes file about yourself and paste it at the start of each chat. It's the best fix there.
Every few weeks, ask your assistant what it knows about you and tidy it up.

What it can't do yet

It keeps notes, not a perfect record of every word, so like a person it can occasionally miss a detail. If something really matters (an allergy, a deadline), tell it plainly and ask it to read it back.

It remembers what you tell it and what it learns while doing your jobs. It doesn't know what you said to other AI apps, so tell it the basics once.

An assistant that knows you

Tell it about yourself once; it keeps notes and builds on every job.